Domestic Shipping Policy
Shipment processing time
All the purchase orders are processed within 2-3 business days. Purchase orders are not processed / shipped / delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment, we will contact the buyer via email or telephone.
Shipping rates & delivery estimates
Shipping charges will be calculated and displayed at the checkout.
The following table is for reference purposes.
|Shipment method||Estimated delivery time||Shipment cost|
|POS Laju||3-5 business days||RM 10|
|City-Link||2 business days||RM 12|
|DHL||2 business days||RM 12|
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
The buyer will receive a Shipment Confirmation email once the order has been shipped containing the tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
The seller is not responsible for any customs and taxes applied to the purchase order. All fees imposed during or after shipping are the responsibility of the buyer (tariffs, taxes, etc.).
The seller is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.